In the Beginning
CYS recognises that the community and social service sector perform a very important role in providing support services, not just to the disadvantaged and needy, but also to the community at large.
Through our "Many Helping Hands Approach”, MCYS partners voluntary welfare organisations, private companies, and other organisations to make available such support services. MCYS develops programmes and assists with funding and other resources, while the community directly runs these services and facilities, often with the help of volunteers.
With the advancement in and widespread use of IT in the late 1990s, the finance, business and manufacturing sectors were using IT as a strategic tool to reduce costs, increase productivity, deliver better services to their customers and gain competitive growth through better market outreach.
MCYS recognised the benefits of integrating IT to raise the capability of the community and social service sector as well as create a win-win situation for all parties by:• enabling the government to work in closer partnership with the people/private sector;
• helping service providers to enhance their operational efficiency; and ultimately,
• deliver better services to benefit our citizens.
IT also enhances the professional and progressive image of the sector so that it can attract new talents.
